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This store has earned the following certifications.
Carlos Santana Apparel / Footwear-1
Hidden Heel Design Discover the elegance of our hidden heel design. Our shoes feature a sleek 1.18-inch heel, perfectly concealed to add a touch of sophistication without sacrificing comfort. The shaft measures approximately 9.44 inches, ensuring a perfect fit. The boot opening is approximately 11.02 inches, allowing for easy on and off.
Shoe Width: Medium Crafted to fit a medium width foot, our shoes offer the perfect balance of style and comfort. Whether you have a naturally medium foot or prefer a slightly more snug fit, our medium-width design ensures a comfortable and flattering fit.
Fashion Fringe Tassel Design Elevate your style with our unique fashion fringe tassel design. These stylish details not only add a fun, whimsical touch but also offer a touch of bohemian flair to your wardrobe.
Man-Made Material Featuring a high-quality man-made material, our shoes are durable, lightweight, and easy to maintain. This material ensures that your shoes remain comfortable and fashionable, season after season.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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